Food Delivery Trends

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Consumers still value convenience, at least when it comes to food delivery.

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In Q3 2024, DoorDash reported an 18% rise in orders year over year, and Uber saw its gross bookings for its delivery segment grow by 16% year over year.

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This is despite delivery prices pushing meal costs to almost double what it would cost for the customer to pick up the meal themselves.

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Customers are also showing a greater preference for third-party delivery services over direct restaurant delivery, up from 15% in 2020 to 21% in 2024. Superior order tracking, access to deals and promotions, and the ability to discover new restaurants have kept app customers coming back.