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Front
Front logo

Front

Customer communication platform.

About

Founded

2013

Headquarters

San Francisco, California

Industry

Work Collaboration & Productivity

Company Description

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.

Quick Links

WebsiteJobs

Funding

Total Raised

$203.6 million

Valuation

$1.7 billion

Significant Investors

Sequoia Capital, Battery Ventures, Uncork Capital, Threshold Ventures, Salesforce Ventures, Elad Gil

Company Traction

  • In June 2022, Front surpassed 8,000 customers, including Dropbox, Mailchimp, GoDaddy, Hootsuite, Shopify, Lydia, Branch, Carvana, Culture Amp, ClickUp, and sennder.
  • As of June 2022, Front’s net retention was 130%+, and daily active users were 75%+.

Leadership Team

  • Mathilde Collin: Co-Founder & CEO of Front. Former Project Manager at Concord.
  • Laurent Perrin: Co-Founder & CTO of Front. Former Technical Architect at faberNovel.
  • Mohammed Attar: Chief Product, Design, and Engineering Officer at Front. Former VP of Product & Engineering at Twilio.
  • Ashley Alexander: Chief People Officer at Front. Former Head of HR, Experiences Business and Trips at Airbnb.
  • Jenny Decker: CFO at Front. Former Head of Corporate, S&M, G&A and Support FP&A, Finance and Strategy at Atlassian.

Press

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