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Loyal Health
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Loyal Health

Digital health platform.





Atlanta, Georgia



Company Description

One of the first companies to offer end-to-end digital and AI-powered solutions spanning the entirety of the patient journey, Loyal is the preferred software solution for improved care utilization among the nation's leading health systems and hospitals. From selecting a provider best suited for them to closing the feedback loop on their experience, patients who engage with healthcare networks via our proprietary platform quite simply, tend to be more loyal.

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Total Raised

$12.5 million



Significant Investors

Concord Health Partners

Company Traction

  • As of July 2023, Loyal Health is used by 35+ health systems, 290+ hospitals (up from 30 hospitals and health systems in October 2020), and 55,000+ providers.
  • Loyal Health customers include Arkansas Children’s Hospital, Baptist Health South Florida, Frederick Health, ScionHealth, UCLA Health, and University of Michigan Health.

Leadership Team

  • Chad Mallory: CEO at Loyal Health. Former Co-Founder, President, and COO of BrightWhistle.
  • Brian Gresh: President at Loyal Health. Former Executive Director, Digital and Content Marketing at Cleveland Clinic.
  • Steph Geissinger: Chief Customer Officer at Loyal Health. Former Senior Account Executive at Salesfusion.
  • Abhi Sharma: CPO at Loyal Health. Former Software Developer at
  • Austin Pauls: CFO at Loyal Health. Former VP of Finance at Stord.


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