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Ultimate.ai
Ultimate.ai
Integrate ChatGPT into your support center.
About
Founded
2016
Headquarters
Berlin, Germany
Industry
Artificial Intelligence (AI)
Company Description
Ultimate is the world’s leading customer support automation platform — helping businesses scale their customer service with conversational and generative AI.
Quick Links
Website
Jobs
Funding
Total Raised
$40 million
Valuation
Undisclosed
Significant Investors
HV Capital, Maki.vc, OMERS Ventures, Felicis Ventures, Techstars
Company Traction
As of August 2023, Ultimate.ai customers include Finnair, TransferGo, Taskrabbit, Deezer, Vandebron, Posti, and Telia.
As of August 2023, Ultimate.ai has rated 4.6/5 stars from 122 reviews on G2.
As of December 2020, Ultimate.ai claims it can automate
80%
of customer requests and supports 109 languages.
As of December 2020, Ultimate.ai has ~100 customers.
Leadership Team
Reetu Kainulainen
: Co-Founder & CEO of Ultimate.ai. Former Co-Founder & CEO of Culinar.
Sarah Al-Hussaini
: Co-Founder & COO of Ultimate.ai. Former Business Development Associate at Techstars.
Jaakko Pasanen
: Co-Founder & Chief Science Officer of Ultimate.ai. Former Co-Founder of Culinar.
Simon Munch-Andersen
: CTO at Ultimate.ai. Former CTO at Clue by Biowink.
Brónagh Crowley
: VP of Sales at Ultimate.ai. Former VP of Sales, Emerging Products at Hopin.
Press
TechCrunch (December 3, 2020):
ultimate.ai scores $20M for a supportive approach to customer service automation
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