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Ultimate.ai
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Ultimate.ai

Integrate ChatGPT into your support center.

About

Founded

2016

Headquarters

Berlin, Germany

Industry

Artificial Intelligence (AI)

Company Description

Ultimate is the world’s leading customer support automation platform — helping businesses scale their customer service with conversational and generative AI.

Quick Links

WebsiteJobs

Funding

Total Raised

$40 million

Valuation

Undisclosed

Significant Investors

HV Capital, Maki.vc, OMERS Ventures, Felicis Ventures, Techstars

Company Traction

  • As of August 2023, Ultimate.ai customers include Finnair, TransferGo, Taskrabbit, Deezer, Vandebron, Posti, and Telia.
  • As of August 2023, Ultimate.ai has rated 4.6/5 stars from 122 reviews on G2.
  • As of December 2020, Ultimate.ai claims it can automate 80% of customer requests and supports 109 languages.
  • As of December 2020, Ultimate.ai has ~100 customers.

Leadership Team

  • Reetu Kainulainen: Co-Founder & CEO of Ultimate.ai. Former Co-Founder & CEO of Culinar.
  • Sarah Al-Hussaini: Co-Founder & COO of Ultimate.ai. Former Business Development Associate at Techstars.
  • Jaakko Pasanen: Co-Founder & Chief Science Officer of Ultimate.ai. Former Co-Founder of Culinar.
  • Brónagh Crowley: VP of Sales at Ultimate.ai. Former VP of Sales, Emerging Products at Hopin.

Press

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